[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:09.83,0:00:14.66,Default,,0000,0000,0000,,For the next few minutes\NI want to talk to you about...
Dialogue: 0,0:00:14.66,0:00:18.12,Default,,0000,0000,0000,,or share with you a\Nbreakthrough new approach
Dialogue: 0,0:00:18.12,0:00:21.46,Default,,0000,0000,0000,,for managing items of\Ninventory inside of a warehouse.
Dialogue: 0,0:00:21.46,0:00:24.02,Default,,0000,0000,0000,,We're talking about a Pick,\NPack and Ship setting here.
Dialogue: 0,0:00:24.02,0:00:26.84,Default,,0000,0000,0000,,So as a hint,
Dialogue: 0,0:00:26.84,0:00:30.100,Default,,0000,0000,0000,,this solution involves\Nhundreds of mobile robots,
Dialogue: 0,0:00:30.100,0:00:33.42,Default,,0000,0000,0000,,sometimes thousands\Nof mobile robots,
Dialogue: 0,0:00:33.42,0:00:36.02,Default,,0000,0000,0000,,moving around a warehouse.\NAnd I'll get to the solution.
Dialogue: 0,0:00:36.02,0:00:37.24,Default,,0000,0000,0000,,But for a moment, just think
Dialogue: 0,0:00:37.24,0:00:39.77,Default,,0000,0000,0000,,about the last time \Nyou ordered something online.
Dialogue: 0,0:00:39.77,0:00:41.83,Default,,0000,0000,0000,,You were sitting\Non your couch
Dialogue: 0,0:00:41.83,0:00:45.89,Default,,0000,0000,0000,,and you decided that you\Nabsolutely had to have this red t-shirt.
Dialogue: 0,0:00:45.89,0:00:48.19,Default,,0000,0000,0000,,So click you put it\Ninto your shopping cart.
Dialogue: 0,0:00:48.19,0:00:50.08,Default,,0000,0000,0000,,And then you decided\Nthat green pair of pants
Dialogue: 0,0:00:50.08,0:00:51.98,Default,,0000,0000,0000,,looks pretty good too, click.
Dialogue: 0,0:00:51.98,0:00:53.88,Default,,0000,0000,0000,,And maybe a blue\Npair of shoes, click.
Dialogue: 0,0:00:53.88,0:00:55.93,Default,,0000,0000,0000,,So at this point you've\Nassembled your order.
Dialogue: 0,0:00:55.93,0:00:57.70,Default,,0000,0000,0000,,You didn't stop to think \Nfor a moment that
Dialogue: 0,0:00:57.70,0:00:59.47,Default,,0000,0000,0000,,that might not be a great outfit.
Dialogue: 0,0:00:59.47,0:01:01.24,Default,,0000,0000,0000,,But you hit\NSubmit Order.
Dialogue: 0,0:01:01.24,0:01:05.41,Default,,0000,0000,0000,,And two days later, this package\Nshows up on your doorstep.
Dialogue: 0,0:01:05.41,0:01:08.37,Default,,0000,0000,0000,,And you open the box and like\NWow, there's my goo.
Dialogue: 0,0:01:08.37,0:01:11.33,Default,,0000,0000,0000,,Did you ever stop to think about\Nhow those items of inventory
Dialogue: 0,0:01:11.33,0:01:15.54,Default,,0000,0000,0000,,actually found their way inside\Nthat box in the warehouse?
Dialogue: 0,0:01:15.54,0:01:17.94,Default,,0000,0000,0000,,So I'm here to tell you \Nit's that guy right there.
Dialogue: 0,0:01:19.48,0:01:22.98,Default,,0000,0000,0000,,So deep in the\Nmiddle of that picture
Dialogue: 0,0:01:22.98,0:01:25.49,Default,,0000,0000,0000,,you see a classic\NPick Pack Worker
Dialogue: 0,0:01:25.49,0:01:28.72,Default,,0000,0000,0000,,in a distribution or\Norder fulfillments setting.
Dialogue: 0,0:01:28.72,0:01:32.60,Default,,0000,0000,0000,,Classically these pick workers\Nwill spend 60 to 70% of their day
Dialogue: 0,0:01:32.60,0:01:34.51,Default,,0000,0000,0000,,wandering around\Nthe warehouse.
Dialogue: 0,0:01:34.51,0:01:37.22,Default,,0000,0000,0000,,They'll often walk\Nas much as 5, 10 miles
Dialogue: 0,0:01:37.22,0:01:39.88,Default,,0000,0000,0000,,in pursuit of\Nthose items of inventory.
Dialogue: 0,0:01:39.88,0:01:44.30,Default,,0000,0000,0000,,Not only is this an\Nunproductive way to fill orders,
Dialogue: 0,0:01:44.30,0:01:48.36,Default,,0000,0000,0000,,it also turns out to be an\Nunfulfilling way to fill orders.
Dialogue: 0,0:01:48.36,0:01:51.99,Default,,0000,0000,0000,,So let me tell you where I\Nfirst bumped into this problem.
Dialogue: 0,0:01:51.99,0:01:56.05,Default,,0000,0000,0000,,I was out in the Bay area \Nin 1999-2000, the dot com boom.
Dialogue: 0,0:01:56.05,0:02:00.11,Default,,0000,0000,0000,,I worked for a fabulously\Nspectacular flame out called Webvan.
Dialogue: 0,0:02:00.11,0:02:01.93,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:02:01.93,0:02:04.66,Default,,0000,0000,0000,,This company raised hundreds of\Nmillions of dollars with the notion that
Dialogue: 0,0:02:04.66,0:02:07.44,Default,,0000,0000,0000,,we will deliver\Ngrocery orders online.
Dialogue: 0,0:02:07.44,0:02:11.62,Default,,0000,0000,0000,,And it really came down to the fact\Nthat we couldn't do it cost effectively.
Dialogue: 0,0:02:11.62,0:02:15.58,Default,,0000,0000,0000,,Turns out e-commerce was something\Nthat was very hard and very costly.
Dialogue: 0,0:02:15.58,0:02:19.83,Default,,0000,0000,0000,,In this particular instance we were trying\Nto assemble 30 items of inventory
Dialogue: 0,0:02:19.83,0:02:23.80,Default,,0000,0000,0000,,into a few totes, onto a van\Nto deliver to the home.
Dialogue: 0,0:02:23.80,0:02:27.60,Default,,0000,0000,0000,,And when you think about it,\Nit was costing us $30.
Dialogue: 0,0:02:27.60,0:02:30.69,Default,,0000,0000,0000,,Imagine, we had an\N89-cent can of soup
Dialogue: 0,0:02:30.69,0:02:34.36,Default,,0000,0000,0000,,that was costing us $1 to\Npick and pack into that tote.
Dialogue: 0,0:02:34.36,0:02:37.57,Default,,0000,0000,0000,,And that's before we actually\Ntried to deliver it to the home.
Dialogue: 0,0:02:37.57,0:02:40.36,Default,,0000,0000,0000,,So long story short,\Nduring my 1-year at Webvan,
Dialogue: 0,0:02:40.36,0:02:43.59,Default,,0000,0000,0000,,what I realized by talking to \Nall the material-handling providers
Dialogue: 0,0:02:43.59,0:02:48.23,Default,,0000,0000,0000,,was that there was no solution designed\Nspecifically to solve each base picking.
Dialogue: 0,0:02:48.23,0:02:52.25,Default,,0000,0000,0000,,Red item, green, blue, getting\Nthose 3 things in a box.
Dialogue: 0,0:02:52.25,0:02:55.24,Default,,0000,0000,0000,,So we said, you know, there's just\Ngot to be a better way to do this.
Dialogue: 0,0:02:55.24,0:02:57.77,Default,,0000,0000,0000,,Existing material handling\Nwas setup to pump
Dialogue: 0,0:02:57.77,0:03:01.53,Default,,0000,0000,0000,,pallets and cases of\Ngoo to retail stores.
Dialogue: 0,0:03:01.53,0:03:05.33,Default,,0000,0000,0000,,Of course Webvan went out of business\Nand about a year and a half later,
Dialogue: 0,0:03:05.33,0:03:08.91,Default,,0000,0000,0000,,I was still noodling on this problem.\NIt was still nagging at me.
Dialogue: 0,0:03:08.91,0:03:10.78,Default,,0000,0000,0000,,And I started\Nthinking about it again.
Dialogue: 0,0:03:10.78,0:03:15.90,Default,,0000,0000,0000,,And I said "Let me just focus briefly\Non what I wanted as a pick worker."
Dialogue: 0,0:03:15.90,0:03:18.24,Default,,0000,0000,0000,,What my vision for\Nhow it should work.
Dialogue: 0,0:03:18.24,0:03:19.65,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:03:19.65,0:03:21.57,Default,,0000,0000,0000,,I said "let's focus\Non the problem."
Dialogue: 0,0:03:21.57,0:03:25.43,Default,,0000,0000,0000,,I have an order here and what\NI want to do is I want to put
Dialogue: 0,0:03:25.43,0:03:27.65,Default,,0000,0000,0000,,red, green and blue\Nin this box right here.
Dialogue: 0,0:03:27.65,0:03:30.50,Default,,0000,0000,0000,,What I need is a system where I put out\Nmy hand and poof!
Dialogue: 0,0:03:30.50,0:03:33.02,Default,,0000,0000,0000,,the product shows up \Nand I pack it into the order,
Dialogue: 0,0:03:33.02,0:03:34.72,Default,,0000,0000,0000,,and now we're thinking,
Dialogue: 0,0:03:34.72,0:03:38.73,Default,,0000,0000,0000,,"this would be a very operator-centric\Napproach to solving the problem.
Dialogue: 0,0:03:38.73,0:03:42.96,Default,,0000,0000,0000,,This is what I need. What technology\Nis available to solve this problem?"
Dialogue: 0,0:03:42.96,0:03:46.90,Default,,0000,0000,0000,,But as you can see, orders can come\Nand go, product can come and go.
Dialogue: 0,0:03:46.90,0:03:51.58,Default,,0000,0000,0000,,It allows us to focus on making the\Npick worker the center of the problem,
Dialogue: 0,0:03:51.58,0:03:56.20,Default,,0000,0000,0000,,and providing them the tools to make\Nthem as productive as possible.
Dialogue: 0,0:03:56.20,0:03:58.30,Default,,0000,0000,0000,,So how did I\Narrive at this notion?
Dialogue: 0,0:03:58.30,0:04:01.84,Default,,0000,0000,0000,,Well, actually it came from\Na brainstorming exercise,
Dialogue: 0,0:04:01.84,0:04:04.68,Default,,0000,0000,0000,,probably a technique\Nthat many of you use,
Dialogue: 0,0:04:04.68,0:04:06.83,Default,,0000,0000,0000,,It's this notion of\Ntesting your ideas.
Dialogue: 0,0:04:06.83,0:04:08.56,Default,,0000,0000,0000,,Take a blank sheet of course,
Dialogue: 0,0:04:08.56,0:04:12.59,Default,,0000,0000,0000,,but then test your ideas\Nat the limits. Infinity, zero...
Dialogue: 0,0:04:12.59,0:04:15.78,Default,,0000,0000,0000,,In this particular case, we\Nchallenged ourselves with the idea:
Dialogue: 0,0:04:15.78,0:04:18.75,Default,,0000,0000,0000,,wWhat if we had to build a\Ndistribution center in China,
Dialogue: 0,0:04:18.75,0:04:21.36,Default,,0000,0000,0000,,where it's a very,\Nvery low cost market?
Dialogue: 0,0:04:21.36,0:04:24.58,Default,,0000,0000,0000,,And say, labor is cheap,\Nland is cheap.
Dialogue: 0,0:04:24.58,0:04:26.22,Default,,0000,0000,0000,,And we said specificall:
Dialogue: 0,0:04:26.22,0:04:29.23,Default,,0000,0000,0000,,"what if it was zero dollars\Nan hour for direct labor
Dialogue: 0,0:04:29.23,0:04:31.95,Default,,0000,0000,0000,,and we could build a million\Nsquare foot distribution center?"
Dialogue: 0,0:04:31.95,0:04:34.02,Default,,0000,0000,0000,,So naturally that\Nled to ideas that said:
Dialogue: 0,0:04:34.02,0:04:35.83,Default,,0000,0000,0000,,"Let's put lots of people\Nin the warehouse."
Dialogue: 0,0:04:35.83,0:04:38.37,Default,,0000,0000,0000,,And I said: "hold on,\Nzero dollars per hour,
Dialogue: 0,0:04:38.37,0:04:41.23,Default,,0000,0000,0000,,what I would do is "hire"
Dialogue: 0,0:04:41.23,0:04:45.36,Default,,0000,0000,0000,,10,000 workers to come to the\Nwarehouse every morning at 8:00 am,
Dialogue: 0,0:04:45.36,0:04:48.48,Default,,0000,0000,0000,,walk into the warehouse and\Npickup 1 item of inventory
Dialogue: 0,0:04:48.48,0:04:50.21,Default,,0000,0000,0000,,and then just stand there.
Dialogue: 0,0:04:50.21,0:04:52.75,Default,,0000,0000,0000,,So you hold Captain Crunch,\Nyou hold the Mountain Dew,
Dialogue: 0,0:04:52.75,0:04:54.17,Default,,0000,0000,0000,,you hold the Diet Coke.
Dialogue: 0,0:04:54.17,0:04:56.43,Default,,0000,0000,0000,,If I need it, I'll call you,\Notherwise just stand there.
Dialogue: 0,0:04:56.43,0:04:59.82,Default,,0000,0000,0000,,But when I need Diet Coke and I call\Nyou guys talk amongst yourselves,
Dialogue: 0,0:04:59.82,0:05:03.94,Default,,0000,0000,0000,,Diet Coke walks up to the front,\Npick it, put it in the tote, away it goes."
Dialogue: 0,0:05:03.94,0:05:08.59,Default,,0000,0000,0000,,Like wow, what if the products\Ncould walk and talk on their own?
Dialogue: 0,0:05:08.59,0:05:10.93,Default,,0000,0000,0000,,That's a very interesting\Nvery powerful way
Dialogue: 0,0:05:10.93,0:05:13.52,Default,,0000,0000,0000,,that we could potentially\Norganize this warehouse.
Dialogue: 0,0:05:13.52,0:05:15.87,Default,,0000,0000,0000,,So of course,\Nlabor isn't free,
Dialogue: 0,0:05:15.87,0:05:19.18,Default,,0000,0000,0000,,on that practical\Nversus awesome spectrum.
Dialogue: 0,0:05:19.18,0:05:20.87,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:05:20.87,0:05:23.98,Default,,0000,0000,0000,,So we said mobile shelving.\NWe'll put them on mobile shelving.
Dialogue: 0,0:05:23.98,0:05:28.78,Default,,0000,0000,0000,,We'll use mobile robots and\Nwe'll move the inventory around.
Dialogue: 0,0:05:28.78,0:05:33.19,Default,,0000,0000,0000,,And so we got underway on that and\Nthen I'm sitting on my couch in 2008.
Dialogue: 0,0:05:33.19,0:05:37.01,Default,,0000,0000,0000,,Did any of you see the Beijing\NOlympics, the opening ceremonies?
Dialogue: 0,0:05:37.01,0:05:40.05,Default,,0000,0000,0000,,I about fell out of my\Ncouch when I saw this.
Dialogue: 0,0:05:40.05,0:05:41.53,Default,,0000,0000,0000,,I'm like, that was the idea!
Dialogue: 0,0:05:41.53,0:05:46.03,Default,,0000,0000,0000,,(Laughter and Applause)
Dialogue: 0,0:05:46.03,0:05:49.92,Default,,0000,0000,0000,,We'll put thousands of people on\Nthe warehouse floor, the stadium floor.
Dialogue: 0,0:05:49.92,0:05:53.95,Default,,0000,0000,0000,,But interesting enough, this\Nactually relates to the idea
Dialogue: 0,0:05:53.95,0:05:59.36,Default,,0000,0000,0000,,in that these guys were creating some\Nincredibly powerful impressive digital art,
Dialogue: 0,0:05:59.36,0:06:01.44,Default,,0000,0000,0000,,all without computers,\NI'm told,
Dialogue: 0,0:06:01.44,0:06:03.89,Default,,0000,0000,0000,,it was all peer-to-peer\Ncoordination and communication.
Dialogue: 0,0:06:03.89,0:06:05.46,Default,,0000,0000,0000,,You stand up,\NI'll squat down.
Dialogue: 0,0:06:05.46,0:06:07.11,Default,,0000,0000,0000,,And they made\Nsome fabulous art.
Dialogue: 0,0:06:07.11,0:06:09.80,Default,,0000,0000,0000,,It speaks to the\Npower of emergence
Dialogue: 0,0:06:09.80,0:06:13.76,Default,,0000,0000,0000,,in systems when you let things\Nstart to talk with each other.
Dialogue: 0,0:06:13.76,0:06:17.54,Default,,0000,0000,0000,,So that was a little\Nbit of the journey.
Dialogue: 0,0:06:17.54,0:06:21.58,Default,,0000,0000,0000,,So of course, now what became\Nof the practical reality of this idea?
Dialogue: 0,0:06:21.58,0:06:23.38,Default,,0000,0000,0000,,Here is a warehouse.
Dialogue: 0,0:06:23.38,0:06:27.16,Default,,0000,0000,0000,,It's a pick, pack and ship center\Nthat has about 10,000 different SKU's.
Dialogue: 0,0:06:27.16,0:06:31.30,Default,,0000,0000,0000,,We'll call them red pens,\Ngreen pens, yellow Post-It Notes.
Dialogue: 0,0:06:31.30,0:06:34.68,Default,,0000,0000,0000,,We send the little orange robots\Nout to pick up the blue shelving pods.
Dialogue: 0,0:06:34.68,0:06:36.84,Default,,0000,0000,0000,,And we deliver them\Nto the side of the building.
Dialogue: 0,0:06:36.84,0:06:39.98,Default,,0000,0000,0000,,So all the pick workers now\Nget to stay on the perimeter.
Dialogue: 0,0:06:39.98,0:06:42.32,Default,,0000,0000,0000,,And the game here is\Nto pick up the shelves,
Dialogue: 0,0:06:42.32,0:06:45.65,Default,,0000,0000,0000,,take them down the highway and\Ndeliver them straight to the pick worker.
Dialogue: 0,0:06:45.65,0:06:47.78,Default,,0000,0000,0000,,This pick worker's life\Nis completely different.
Dialogue: 0,0:06:47.78,0:06:51.20,Default,,0000,0000,0000,,Rather than wandering around\Nthe warehouse, she gets to stay still
Dialogue: 0,0:06:51.20,0:06:52.79,Default,,0000,0000,0000,,in a pick station like this
Dialogue: 0,0:06:52.79,0:06:56.79,Default,,0000,0000,0000,,and every product in the\Nbuilding can now come to her.
Dialogue: 0,0:06:56.79,0:07:00.06,Default,,0000,0000,0000,,So the process\Nis very productive.
Dialogue: 0,0:07:00.06,0:07:04.26,Default,,0000,0000,0000,,Reach in, pick an item,\Nscan the bar code, pack it out.
Dialogue: 0,0:07:04.26,0:07:05.91,Default,,0000,0000,0000,,By the time\Nyou turn around,
Dialogue: 0,0:07:05.91,0:07:08.95,Default,,0000,0000,0000,,there's another product there\Nready to be picked and packed.
Dialogue: 0,0:07:08.95,0:07:11.96,Default,,0000,0000,0000,,So what we've done is take\Nout all of the non-value added
Dialogue: 0,0:07:11.96,0:07:14.64,Default,,0000,0000,0000,,walking, searching,\Nwasting, waited time,
Dialogue: 0,0:07:14.64,0:07:18.92,Default,,0000,0000,0000,,and we've developed a very \Nhigh-fidelity way to pick these orders,
Dialogue: 0,0:07:18.92,0:07:23.08,Default,,0000,0000,0000,,where you point at it with\Na laser, scan UPC barcode,
Dialogue: 0,0:07:23.08,0:07:26.28,Default,,0000,0000,0000,,and then indicate with a light\Nwhich box it needs to go into.
Dialogue: 0,0:07:26.28,0:07:29.76,Default,,0000,0000,0000,,So more productive, more\Naccurate and it turns out
Dialogue: 0,0:07:29.76,0:07:34.07,Default,,0000,0000,0000,,it's a more interesting office\Nenvironment for these pick workers.
Dialogue: 0,0:07:34.07,0:07:36.51,Default,,0000,0000,0000,,They actually complete\Nthe whole order.
Dialogue: 0,0:07:36.51,0:07:39.03,Default,,0000,0000,0000,,So they do red, green and blue\Nnot just a part of the order.
Dialogue: 0,0:07:39.03,0:07:42.65,Default,,0000,0000,0000,,And they feel a little bit more\Nin control of their environment.
Dialogue: 0,0:07:42.65,0:07:45.85,Default,,0000,0000,0000,,So the side effects\Nof this approach
Dialogue: 0,0:07:45.85,0:07:47.41,Default,,0000,0000,0000,,are what really surprised us.
Dialogue: 0,0:07:47.41,0:07:48.99,Default,,0000,0000,0000,,We knew it was going \Nto be more productive.
Dialogue: 0,0:07:48.99,0:07:53.06,Default,,0000,0000,0000,,But we didn't realize just how\Npervasive this way of thinking
Dialogue: 0,0:07:53.06,0:07:58.29,Default,,0000,0000,0000,,extended to other\Nfunctions in the warehouse.
Dialogue: 0,0:07:58.29,0:08:03.12,Default,,0000,0000,0000,,But what effectively this approach\Nis doing inside of the DC
Dialogue: 0,0:08:03.12,0:08:07.59,Default,,0000,0000,0000,,is turning it into a massively\Nparallel processing engine.
Dialogue: 0,0:08:07.59,0:08:10.21,Default,,0000,0000,0000,,So this is again a\Ncross fertilization of ideas.
Dialogue: 0,0:08:10.21,0:08:12.15,Default,,0000,0000,0000,,Here's a warehouse\Nand we're thinking about
Dialogue: 0,0:08:12.15,0:08:15.67,Default,,0000,0000,0000,,parallel processing\Nsupercomputer architectures.
Dialogue: 0,0:08:15.67,0:08:18.07,Default,,0000,0000,0000,,The notion here is that you have
Dialogue: 0,0:08:18.07,0:08:20.86,Default,,0000,0000,0000,,10 workers on \Nthe right side of the screen
Dialogue: 0,0:08:20.86,0:08:25.11,Default,,0000,0000,0000,,that are now all independent\Nautonomous pick workers.
Dialogue: 0,0:08:25.11,0:08:29.02,Default,,0000,0000,0000,,If the worker in station 3 decides\Nto leave and go to the bathroom,
Dialogue: 0,0:08:29.02,0:08:32.50,Default,,0000,0000,0000,,it has no impact on the\Nproductivity of the other 9 workers.
Dialogue: 0,0:08:32.50,0:08:36.87,Default,,0000,0000,0000,,Contrast that, for a moment, with the\Ntraditional method of using a conveyor.
Dialogue: 0,0:08:36.87,0:08:38.93,Default,,0000,0000,0000,,When one person\Npasses the order to you,
Dialogue: 0,0:08:38.93,0:08:41.43,Default,,0000,0000,0000,,you put something in\Nand pass it downstream.
Dialogue: 0,0:08:41.43,0:08:44.54,Default,,0000,0000,0000,,Everyone has to be in place\Nfor that serial process to work.
Dialogue: 0,0:08:44.54,0:08:47.72,Default,,0000,0000,0000,,This becomes a more robust\Nway to think about the warehouse.
Dialogue: 0,0:08:47.72,0:08:52.26,Default,,0000,0000,0000,,And underneath the hoods gets\Ninteresting in that we're tracking
Dialogue: 0,0:08:52.26,0:08:54.00,Default,,0000,0000,0000,,the popularity\Nof the products.
Dialogue: 0,0:08:54.00,0:08:56.83,Default,,0000,0000,0000,,And we're using dynamic\Nand adaptive algorithms
Dialogue: 0,0:08:56.83,0:09:01.28,Default,,0000,0000,0000,,to tune the floor\Nof the warehouse.
Dialogue: 0,0:09:01.28,0:09:06.16,Default,,0000,0000,0000,,So what you see here potentially\Nthe week leading up to Valentines' Day.
Dialogue: 0,0:09:06.16,0:09:10.01,Default,,0000,0000,0000,,All that pink chalky candy has\Nmoved to the front on the building
Dialogue: 0,0:09:10.01,0:09:13.90,Default,,0000,0000,0000,,and is now being picked into a\Nlot of orders in those pick stations.
Dialogue: 0,0:09:13.90,0:09:18.06,Default,,0000,0000,0000,,Come in two days after Valentine's Day\Nand that candy, the leftover candy,
Dialogue: 0,0:09:18.06,0:09:20.34,Default,,0000,0000,0000,,has all drifted to the\Nback of the warehouse
Dialogue: 0,0:09:20.34,0:09:24.63,Default,,0000,0000,0000,,and is occupying the cooler\Nzone on the thermo map there.
Dialogue: 0,0:09:24.63,0:09:28.11,Default,,0000,0000,0000,,One other side effect of this\Napproach using the parallel processing
Dialogue: 0,0:09:28.11,0:09:31.11,Default,,0000,0000,0000,,is these things can\Nscale to ginormous.
Dialogue: 0,0:09:31.11,0:09:32.64,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:09:32.64,0:09:35.37,Default,,0000,0000,0000,,So whether you(re doing\N2 pick stations, 20 pick stations, or
Dialogue: 0,0:09:35.37,0:09:38.64,Default,,0000,0000,0000,,200 pick stations, the\Npath planning algorithms
Dialogue: 0,0:09:38.64,0:09:41.18,Default,,0000,0000,0000,,and all of the inventory\Nalgorithms just work.
Dialogue: 0,0:09:41.18,0:09:45.54,Default,,0000,0000,0000,,In this example you\Nsee that the inventory
Dialogue: 0,0:09:45.54,0:09:47.87,Default,,0000,0000,0000,,has now occupied all the\Nperimeter of the building
Dialogue: 0,0:09:47.87,0:09:50.21,Default,,0000,0000,0000,,because that's where\Nthe pick stations were.
Dialogue: 0,0:09:50.21,0:09:52.23,Default,,0000,0000,0000,,They sorted it\Nout for themselves.
Dialogue: 0,0:09:52.23,0:09:54.52,Default,,0000,0000,0000,,So I'll conclude with\Njust one final video
Dialogue: 0,0:09:54.52,0:09:57.50,Default,,0000,0000,0000,,that shows how\Nthis comes to bear
Dialogue: 0,0:09:57.50,0:10:01.10,Default,,0000,0000,0000,,on the pick worker's actual\Nkind of day in the life of.
Dialogue: 0,0:10:01.10,0:10:05.43,Default,,0000,0000,0000,,So as we mentioned, the process is\Nto move inventory along the highway
Dialogue: 0,0:10:05.43,0:10:08.08,Default,,0000,0000,0000,,and then find your way\Ninto these pick stations.
Dialogue: 0,0:10:08.08,0:10:10.56,Default,,0000,0000,0000,,And our software in the background
Dialogue: 0,0:10:10.56,0:10:13.31,Default,,0000,0000,0000,,understands what's going on \Nin each station,
Dialogue: 0,0:10:13.31,0:10:15.92,Default,,0000,0000,0000,,we direct deposit\Nacross the highway
Dialogue: 0,0:10:15.92,0:10:18.63,Default,,0000,0000,0000,,and we're attempting to\Nget into a queuing system
Dialogue: 0,0:10:18.63,0:10:21.52,Default,,0000,0000,0000,,to present the work\Nto the pick worker.
Dialogue: 0,0:10:21.52,0:10:24.76,Default,,0000,0000,0000,,What's interesting is we can even\Nadapt the speed of the pick workers.
Dialogue: 0,0:10:24.76,0:10:28.69,Default,,0000,0000,0000,,The faster pickers get more pods\Nand the slower pickers get few.
Dialogue: 0,0:10:28.69,0:10:31.82,Default,,0000,0000,0000,,But this pick worker now is\Nliterally having that experience
Dialogue: 0,0:10:31.82,0:10:33.68,Default,,0000,0000,0000,,that we described before.
Dialogue: 0,0:10:33.68,0:10:36.22,Default,,0000,0000,0000,,She puts out her hand.\NThe product jumps into it.
Dialogue: 0,0:10:36.22,0:10:38.43,Default,,0000,0000,0000,,Or she has to reach in and get it.
Dialogue: 0,0:10:38.43,0:10:40.87,Default,,0000,0000,0000,,She scans it and \Nshe puts it in the bucket.
Dialogue: 0,0:10:40.87,0:10:44.67,Default,,0000,0000,0000,,And all of the rest of the technology\Nis kind of behind the scenes.
Dialogue: 0,0:10:44.67,0:10:48.53,Default,,0000,0000,0000,,So she gets to now focus on the\Npicking and packing portion of her job.
Dialogue: 0,0:10:48.53,0:10:51.80,Default,,0000,0000,0000,,Never has any idle time,\Nnever has to leave her matt.
Dialogue: 0,0:10:51.80,0:10:55.94,Default,,0000,0000,0000,,And actually we think\Nnot only a more productive
Dialogue: 0,0:10:55.94,0:10:59.21,Default,,0000,0000,0000,,and more accurate\Nway to fill orders.
Dialogue: 0,0:10:59.21,0:11:02.62,Default,,0000,0000,0000,,We think it is a more\Nfulfilling way to fill orders.
Dialogue: 0,0:11:02.62,0:11:05.83,Default,,0000,0000,0000,,The reason we can say\Nthat though is that workers
Dialogue: 0,0:11:05.83,0:11:07.97,Default,,0000,0000,0000,,in a lot of these\Nbuildings now compete
Dialogue: 0,0:11:07.97,0:11:11.15,Default,,0000,0000,0000,,for the privilege of working\Nin the KIVA zone that day.
Dialogue: 0,0:11:11.15,0:11:13.82,Default,,0000,0000,0000,,And sometimes we'll catch\Nthem on testimonial videos
Dialogue: 0,0:11:13.82,0:11:15.93,Default,,0000,0000,0000,,saying such things as,
Dialogue: 0,0:11:15.93,0:11:20.18,Default,,0000,0000,0000,,they have more energy after the\Nday to play with their grandchildren,
Dialogue: 0,0:11:20.18,0:11:24.78,Default,,0000,0000,0000,,or in one case a guy said, "the\NKIVA zone is so stress-free
Dialogue: 0,0:11:24.78,0:11:27.89,Default,,0000,0000,0000,,that I've actually stopped taking\Nmy blood pressure medication."
Dialogue: 0,0:11:27.89,0:11:29.72,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:11:29.72,0:11:33.72,Default,,0000,0000,0000,,That was at a pharmaceutical distributor.\NSo they told us not to use that video.
Dialogue: 0,0:11:33.72,0:11:37.29,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:11:37.29,0:11:40.32,Default,,0000,0000,0000,,So what I wanted to leave you\Nwith today is the notion that
Dialogue: 0,0:11:40.32,0:11:43.17,Default,,0000,0000,0000,,when you let things start\Nto kind of think and walk
Dialogue: 0,0:11:43.17,0:11:48.46,Default,,0000,0000,0000,,and talk on their own, interesting\Nprocesses and productivities can emerge.
Dialogue: 0,0:11:48.46,0:11:51.40,Default,,0000,0000,0000,,And now I think next time\Nyou go to your front step
Dialogue: 0,0:11:51.40,0:11:53.91,Default,,0000,0000,0000,,and pick up that box that\Nyou just ordered online,
Dialogue: 0,0:11:53.91,0:11:56.14,Default,,0000,0000,0000,,you break it open and\Nthe goo is in there,
Dialogue: 0,0:11:56.14,0:11:58.89,Default,,0000,0000,0000,,you'll have some wonderment\Nas to whether a robot
Dialogue: 0,0:11:58.89,0:12:01.48,Default,,0000,0000,0000,,assisted in the picking\Nand packing of that order.
Dialogue: 0,0:12:01.48,0:12:03.16,Default,,0000,0000,0000,,Thank you
Dialogue: 0,0:12:03.16,0:12:07.79,Default,,0000,0000,0000,,(Applause)