[Script Info]
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[Events]
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Dialogue: 0,0:00:01.01,0:00:03.92,Default,,0000,0000,0000,,One of the most important elements of human-centered design
Dialogue: 0,0:00:03.92,0:00:07.13,Default,,0000,0000,0000,,is making sure that all the different design choices you make —
Dialogue: 0,0:00:07.13,0:00:11.05,Default,,0000,0000,0000,,what functionality is available and what interface elements, information architecture,
Dialogue: 0,0:00:11.05,0:00:14.20,Default,,0000,0000,0000,,and visual design [that] present that functionality
Dialogue: 0,0:00:14.20,0:00:20.90,Default,,0000,0000,0000,,harmoniously combine to fluidly support the activities that matter to people that are using your system.
Dialogue: 0,0:00:20.90,0:00:27.22,Default,,0000,0000,0000,,I bet that a lot of the systems that you find most inspiring benefit from this coherent, user-centered approach,
Dialogue: 0,0:00:27.22,0:00:32.71,Default,,0000,0000,0000,,and that a lot of the interfaces that you find frustrating lack this coherence and feel jumbled.
Dialogue: 0,0:00:32.71,0:00:34.36,Default,,0000,0000,0000,,Achieving this harmony can be difficult
Dialogue: 0,0:00:34.36,0:00:40.32,Default,,0000,0000,0000,,because it’s easy to get sucked into implementation details and miss the forest for the trees.
Dialogue: 0,0:00:40.32,0:00:43.72,Default,,0000,0000,0000,,One of the best ways of ensuring that a coherent, human-centered vision
Dialogue: 0,0:00:43.72,0:00:47.11,Default,,0000,0000,0000,,drives your design and your design team
Dialogue: 0,0:00:47.11,0:00:52.25,Default,,0000,0000,0000,,is to create a video prototype showing what you imagine it’ll be like to use your system.
Dialogue: 0,0:00:52.25,0:00:55.09,Default,,0000,0000,0000,,It’s also a lot of fun.
Dialogue: 0,0:00:55.09,0:00:58.02,Default,,0000,0000,0000,,To give you a sense of what I mean by this,
Dialogue: 0,0:00:58.02,0:01:03.38,Default,,0000,0000,0000,,I’d like to show you a video prototype that the walkabout team created at Stanford.
Dialogue: 0,0:01:04.52,0:01:05.95,Default,,0000,0000,0000,,(It’s time to go!
Dialogue: 0,0:01:05.95,0:01:12.25,Default,,0000,0000,0000,,With the click of a button, Carissa sets Walkabout in motion on her iPhone.
Dialogue: 0,0:01:12.25,0:01:15.28,Default,,0000,0000,0000,,She doesn’t have a lot of time for exercise in her day,
Dialogue: 0,0:01:15.28,0:01:19.19,Default,,0000,0000,0000,,but she likes to stay healthy by walking to and from her destinations.
Dialogue: 0,0:01:19.19,0:01:21.45,Default,,0000,0000,0000,,She’s got a couple of minutes before the bus comes,
Dialogue: 0,0:01:21.45,0:01:24.95,Default,,0000,0000,0000,,so she sits down to check her Walkabout progress.
Dialogue: 0,0:01:24.95,0:01:30.73,Default,,0000,0000,0000,,Walkabout counts the steps that she makes in her everyday life and converts them into a personal journey.
Dialogue: 0,0:01:30.73,0:01:35.06,Default,,0000,0000,0000,,Carissa is taking a personal journey up Mount Everest.
Dialogue: 0,0:01:35.06,0:01:38.34,Default,,0000,0000,0000,,She’s at 28,000 feet, about to reach the Hillary Step,
Dialogue: 0,0:01:38.34,0:01:41.88,Default,,0000,0000,0000,,and she decides to take a look around.
Dialogue: 0,0:01:41.88,0:01:44.90,Default,,0000,0000,0000,,Ryan’s feeling competitive.
Dialogue: 0,0:01:44.90,0:01:49.99,Default,,0000,0000,0000,,He pulls up Walkabout and challenges his friend Brendon to a walk-off:
Dialogue: 0,0:01:49.99,0:01:54.63,Default,,0000,0000,0000,,Whoever gets the most steps by the end of the day wins.
Dialogue: 0,0:01:54.63,0:01:59.93,Default,,0000,0000,0000,,Brendon decides he’s ready to accept the challenge.
Dialogue: 0,0:01:59.93,0:02:06.22,Default,,0000,0000,0000,,As he heads off to his next class, he has to decide whether or not he’s going to take the elevator.\N
Dialogue: 0,0:02:06.22,0:02:10.34,Default,,0000,0000,0000,,He checks his Walkabout competition and sees that Ryan is in the lead.
Dialogue: 0,0:02:10.68,0:02:13.68,Default,,0000,0000,0000,,Brendon heads up the stairs.
Dialogue: 0,0:02:13.68,0:02:17.15,Default,,0000,0000,0000,,Should Ryan take the long way to work, or the short way?
Dialogue: 0,0:02:17.15,0:02:21.54,Default,,0000,0000,0000,,With more at stake than there used to be, he sets off.
Dialogue: 0,0:02:21.54,0:02:26.98,Default,,0000,0000,0000,,Carissa checks her phone: She’s been invited to a step-off for Obama.\N
Dialogue: 0,0:02:26.98,0:02:30.58,Default,,0000,0000,0000,,She’s happy to track her steps for a good cause.
Dialogue: 0,0:02:30.58,0:02:36.00,Default,,0000,0000,0000,,Ryan’s also been invited to the step-off; he decides to join too.
Dialogue: 0,0:02:36.00,0:02:40.06,Default,,0000,0000,0000,,Everyone’s steps are accumulated cooperatively.
Dialogue: 0,0:02:40.06,0:02:43.02,Default,,0000,0000,0000,,Joining up is a no-brainer for Brendon.
Dialogue: 0,0:02:43.02,0:02:48.47,Default,,0000,0000,0000,,He decides to post a group Walkabout status on his Facebook page.
Dialogue: 0,0:02:48.47,0:02:53.86,Default,,0000,0000,0000,,Walkabout: Small steps can lead to big change and big fun!
Dialogue: 0,0:02:55.59,0:02:57.54,Default,,0000,0000,0000,,Walkabout / an iPhone application by: / Carissa Carter / Ryan Mason / Brendon Wypich)
Dialogue: 0,0:03:00.70,0:03:05.50,Default,,0000,0000,0000,,Video prototypes offer four really important benefits for your design process.
Dialogue: 0,0:03:05.50,0:03:09.82,Default,,0000,0000,0000,,First, they can be really cheap and fast to make.
Dialogue: 0,0:03:09.82,0:03:12.96,Default,,0000,0000,0000,,Second, they serve as great communication tools.
Dialogue: 0,0:03:12.96,0:03:16.80,Default,,0000,0000,0000,,Among other things, it’s a wonderful way of showing the context of use,
Dialogue: 0,0:03:16.80,0:03:20.64,Default,,0000,0000,0000,,so that your entire design team can get on that same page.
Dialogue: 0,0:03:20.64,0:03:26.90,Default,,0000,0000,0000,,And because it’s a standalone video, it’s an explanation of your design ideas that’s completely portable\N
Dialogue: 0,0:03:26.90,0:03:30.82,Default,,0000,0000,0000,,and that anybody, anytime can call up and look at.
Dialogue: 0,0:03:31.88,0:03:35.15,Default,,0000,0000,0000,,I also really like using video prototypes as a spec for a development team
Dialogue: 0,0:03:35.15,0:03:39.66,Default,,0000,0000,0000,,where you can say “any interface that accomplishes this goal is a good interface.”
Dialogue: 0,0:03:39.66,0:03:43.16,Default,,0000,0000,0000,,And these videos can make the interface design decisions come alive
Dialogue: 0,0:03:43.16,0:03:47.40,Default,,0000,0000,0000,,a lot more than a written long-word documentation.
Dialogue: 0,0:03:47.40,0:03:53.98,Default,,0000,0000,0000,,And finally, video prototypes force you to tie all of your interface design decisions to actual user tasks.
Dialogue: 0,0:03:54.53,0:03:58.50,Default,,0000,0000,0000,,This helps you align, orient, and prioritize your interface choices.
Dialogue: 0,0:03:58.50,0:04:00.56,Default,,0000,0000,0000,,And it makes sure you have a complete interface:
Dialogue: 0,0:04:00.56,0:04:05.83,Default,,0000,0000,0000,,Do you have all of the elements that somebody would need to accomplish the task that they’d like to?
Dialogue: 0,0:04:05.83,0:04:07.86,Default,,0000,0000,0000,,and also that there’s nothing extra?
Dialogue: 0,0:04:07.86,0:04:10.20,Default,,0000,0000,0000,,In the development process it’s really easy to find
Dialogue: 0,0:04:10.20,0:04:14.83,Default,,0000,0000,0000,,all sorts of bells and whistles and shiny things that you want to be able to add into the system.\N
Dialogue: 0,0:04:14.83,0:04:17.54,Default,,0000,0000,0000,,And if it ultimately doesn’t help people accomplish goals,
Dialogue: 0,0:04:17.54,0:04:23.70,Default,,0000,0000,0000,,a video prototype can be a great way to remind yourself that maybe it’s best to leave it out.
Dialogue: 0,0:04:23.70,0:04:27.70,Default,,0000,0000,0000,,You can use video prototyping throughout your design lifecycle.
Dialogue: 0,0:04:27.70,0:04:31.12,Default,,0000,0000,0000,,Really early on, when you’re first just starting to think around ideas,
Dialogue: 0,0:04:31.12,0:04:36.25,Default,,0000,0000,0000,,you can use video prototypes as a brainstorming aid, and these can take just a few minutes.\N
Dialogue: 0,0:04:36.25,0:04:43.31,Default,,0000,0000,0000,,You can take paper prototypes that you’ve built and, in an hour or two, put together a video really quickly.\N
Dialogue: 0,0:04:43.31,0:04:45.04,Default,,0000,0000,0000,,Or, if you have a design idea
Dialogue: 0,0:04:45.04,0:04:49.34,Default,,0000,0000,0000,,that you really need to get a lot of support behind from a large organization
Dialogue: 0,0:04:49.34,0:04:51.75,Default,,0000,0000,0000,,to sell something to management or investors,
Dialogue: 0,0:04:51.75,0:04:57.88,Default,,0000,0000,0000,,you can make a really slick video prototype as a way of selling and explaining your ideas.
Dialogue: 0,0:04:57.88,0:05:01.64,Default,,0000,0000,0000,,A great example of this is Apple’s Knowledge Navigator, which, 20 years ago,
Dialogue: 0,0:05:01.64,0:05:08.05,Default,,0000,0000,0000,,introduced a number of ideas for a vision of a future smarter, more adaptive user interface.
Dialogue: 0,0:05:08.05,0:05:13.27,Default,,0000,0000,0000,,And while it can be appealing to try and channel your inner Steven Spielberg and make a big-budget epic film,
Dialogue: 0,0:05:13.27,0:05:17.25,Default,,0000,0000,0000,,a lot of my favorite uses of video prototypes comes early in the design process,
Dialogue: 0,0:05:17.25,0:05:22.51,Default,,0000,0000,0000,,where you’re using video as a way of communicating to the design team and debating design ideas.
Dialogue: 0,0:05:22.51,0:05:25.49,Default,,0000,0000,0000,,And in a lot of cases, you’ll use your paper prototypes
Dialogue: 0,0:05:25.49,0:05:29.62,Default,,0000,0000,0000,,as the interface that the video prototype is elaborating on.
Dialogue: 0,0:05:29.62,0:05:32.06,Default,,0000,0000,0000,,Here’s a great example of that that Lisa Seaman made
Dialogue: 0,0:05:32.07,0:05:35.92,Default,,0000,0000,0000,,when she was working on a smart energy-monitoring system at Stanford.
Dialogue: 0,0:05:37.42,0:05:41.35,Default,,0000,0000,0000,,(Abby Dinkenspiel is an economics professor at Stanford.\N
Dialogue: 0,0:05:41.35,0:05:45.02,Default,,0000,0000,0000,,She cares about her energy usage, but it’s not to the extent of her actions.
Dialogue: 0,0:05:45.02,0:05:47.05,Default,,0000,0000,0000,,She receives a monthly energy bill,
Dialogue: 0,0:05:47.05,0:05:51.37,Default,,0000,0000,0000,,but there’s little information about which activities or devices consume the most energy.
Dialogue: 0,0:05:51.37,0:05:56.30,Default,,0000,0000,0000,,She wants to be able to identify problem spots and correct them as best as possible.
Dialogue: 0,0:06:00.11,0:06:05.82,Default,,0000,0000,0000,,Using her home monitoring system, Abby’s able to see how much electricity each of her appliances is using.\N
Dialogue: 0,0:06:05.82,0:06:11.44,Default,,0000,0000,0000,,Starting in the kitchen, she’s able to compare the usage of each of her appliances to the national average.\N
Dialogue: 0,0:06:11.44,0:06:16.22,Default,,0000,0000,0000,,She’s also able to look at the other rooms of the house, check her progress statistics,
Dialogue: 0,0:06:16.22,0:06:20.37,Default,,0000,0000,0000,,and talk to her energy-saving buddy.
Dialogue: 0,0:06:23.99,0:06:27.36,Default,,0000,0000,0000,,Through the console, she is able to look at other rooms in her house.
Dialogue: 0,0:06:27.36,0:06:30.67,Default,,0000,0000,0000,,The house schematic shows where each of her appliances is located.
Dialogue: 0,0:06:30.67,0:06:35.62,Default,,0000,0000,0000,,She is also able to individually target rooms like the library, bathroom, bedroom and living room
Dialogue: 0,0:06:35.62,0:06:38.51,Default,,0000,0000,0000,,to see how much energy she is using in each.
Dialogue: 0,0:06:38.51,0:06:42.32,Default,,0000,0000,0000,,She’s able to select one — such as the bathroom — and control the devices.
Dialogue: 0,0:06:42.32,0:06:46.85,Default,,0000,0000,0000,,Here she can set the shower time, so that the hot water will gradually turn off after ten minutes.
Dialogue: 0,0:06:46.85,0:06:51.72,Default,,0000,0000,0000,,Abby is also able to check her home monitoring system remotely while she is in the office.
Dialogue: 0,0:06:51.72,0:06:54.39,Default,,0000,0000,0000,,She can go to a personal website and access device info,
Dialogue: 0,0:06:54.39,0:06:57.55,Default,,0000,0000,0000,,check her progress, and chat with her energy saving buddy.
Dialogue: 0,0:06:57.55,0:07:01.52,Default,,0000,0000,0000,,She’s also able to control her devices via a smartphone
Dialogue: 0,0:07:01.52,0:07:05.90,Default,,0000,0000,0000,,in case she happens to leave the lights on or the air conditioning.
Dialogue: 0,0:07:06.16,0:07:08.55,Default,,0000,0000,0000,,With access to neighborhood consumption patterns,
Dialogue: 0,0:07:08.55,0:07:12.42,Default,,0000,0000,0000,,consumers can accurately compare their energy consumption to their neighbors.
Dialogue: 0,0:07:12.42,0:07:17.99,Default,,0000,0000,0000,,Neighborhoods can band together in the fight to reduce their collective carbon footprint.
Dialogue: 0,0:07:18.84,0:07:21.13,Default,,0000,0000,0000,,Another energy-saving tool is the buddy system,
Dialogue: 0,0:07:21.13,0:07:24.84,Default,,0000,0000,0000,,where you enlist a friend, colleague, or online friend to save energy together.
Dialogue: 0,0:07:24.84,0:07:30.32,Default,,0000,0000,0000,,This is a good way to check progress and motivate each other in a positive yet competitive way.
Dialogue: 0,0:07:31.06,0:07:36.12,Default,,0000,0000,0000,,Stanford University / Initiative for a Sustainable Future)
Dialogue: 0,0:07:37.00,0:07:39.20,Default,,0000,0000,0000,,So what do you put in a video prototype?
Dialogue: 0,0:07:40.09,0:07:45.53,Default,,0000,0000,0000,,Like a storyboard, you’ll want to make sure that the video prototype shows the entire task,\N
Dialogue: 0,0:07:45.53,0:07:50.04,Default,,0000,0000,0000,,including the upfront motivation, and the success outcome at the end.
Dialogue: 0,0:07:50.04,0:07:53.38,Default,,0000,0000,0000,,Establishing shots and narrative at the beginning can really help with this.
Dialogue: 0,0:07:53.38,0:07:58.24,Default,,0000,0000,0000,,For example, in the Walkabout video, Carissa begins by saying, “it’s time to go.”
Dialogue: 0,0:07:58.24,0:08:03.29,Default,,0000,0000,0000,,That introduces the task: She needs to head somewhere, and Walkabout is reminding her to walk.\N
Dialogue: 0,0:08:03.96,0:08:09.00,Default,,0000,0000,0000,,Video prototypes are also a great time for you to take what you learned in the field and put it to use.
Dialogue: 0,0:08:09.00,0:08:13.72,Default,,0000,0000,0000,,Draw on the tasks that you observed and elaborate on them when making your prototype.
Dialogue: 0,0:08:13.72,0:08:17.65,Default,,0000,0000,0000,,When you think about the task that you want your system to perform especially well,
Dialogue: 0,0:08:17.65,0:08:20.99,Default,,0000,0000,0000,,those are things that you should showcase in the video prototype.
Dialogue: 0,0:08:20.99,0:08:24.16,Default,,0000,0000,0000,,And in this way a video prototype is a great way
Dialogue: 0,0:08:24.16,0:08:29.80,Default,,0000,0000,0000,,of figuring out what your minimal viable product is for something you’ll want to release —
Dialogue: 0,0:08:29.80,0:08:32.82,Default,,0000,0000,0000,,In the video, in the minimum viable product;
Dialogue: 0,0:08:32.82,0:08:35.87,Default,,0000,0000,0000,,Not in the video, doesn’t need to be in the first round.
Dialogue: 0,0:08:35.87,0:08:40.80,Default,,0000,0000,0000,,As you can see in making these prototypes, you’re making important and consequential design decisions.\N
Dialogue: 0,0:08:40.80,0:08:44.09,Default,,0000,0000,0000,,And in this way — making and viewing these prototypes —
Dialogue: 0,0:08:44.09,0:08:49.74,Default,,0000,0000,0000,,changes what the design teams argue about and I think do so in a really good way.
Dialogue: 0,0:08:49.74,0:08:51.80,Default,,0000,0000,0000,,Alright, you’re on board and ready to go.
Dialogue: 0,0:08:51.80,0:08:53.28,Default,,0000,0000,0000,,How do you do it?
Dialogue: 0,0:08:53.28,0:08:56.79,Default,,0000,0000,0000,,Well the first thing to do, like anything, start with an outline.
Dialogue: 0,0:08:56.79,0:09:02.22,Default,,0000,0000,0000,,Plan out your shots, what the video prototype is going to show and how the tasks will accomplish that.\N
Dialogue: 0,0:09:02.22,0:09:06.44,Default,,0000,0000,0000,,You can use the storyboards that you’d made to help you do that; those will be really valuable here.\N
Dialogue: 0,0:09:06.44,0:09:08.51,Default,,0000,0000,0000,,It’s also fine to extemporize.
Dialogue: 0,0:09:08.51,0:09:12.93,Default,,0000,0000,0000,,Turn on the camera. Make up a bunch of stuff. See what happens.\N
Dialogue: 0,0:09:12.93,0:09:16.87,Default,,0000,0000,0000,,Don’t worry about a fancy camera: It doesn’t matter; It’s not that important.
Dialogue: 0,0:09:16.87,0:09:20.63,Default,,0000,0000,0000,,And in fact, fancy gadgets can often be a distraction here,
Dialogue: 0,0:09:20.63,0:09:24.38,Default,,0000,0000,0000,,because it’s easy to spend a lot of time on the production side of things.
Dialogue: 0,0:09:24.38,0:09:27.64,Default,,0000,0000,0000,,If you, or anyone you know, has a a camera phone,
Dialogue: 0,0:09:27.64,0:09:32.04,Default,,0000,0000,0000,,you’ve got the equipment that you need probably to make a video prototype.
Dialogue: 0,0:09:32.04,0:09:34.53,Default,,0000,0000,0000,,The other main ingredients you’ll need of course are people:
Dialogue: 0,0:09:34.53,0:09:37.59,Default,,0000,0000,0000,,Get your friends to be actors or you can be actors yourself.
Dialogue: 0,0:09:37.59,0:09:41.05,Default,,0000,0000,0000,,Great way to build to build empathy with the people that’ll use your system.
Dialogue: 0,0:09:41.05,0:09:42.40,Default,,0000,0000,0000,,And you’ll need a real location.
Dialogue: 0,0:09:42.40,0:09:47.70,Default,,0000,0000,0000,,Its fun to shoot these out in the world, or wherever you think people will be using your system.\N
Dialogue: 0,0:09:47.70,0:09:51.04,Default,,0000,0000,0000,,And I can’t emphasize enough how the goal of a video prototype
Dialogue: 0,0:09:51.04,0:09:56.71,Default,,0000,0000,0000,,is really about the message and story that you’re trying to get across, and not about high production values,\N
Dialogue: 0,0:09:56.71,0:10:00.56,Default,,0000,0000,0000,,because it really is easy to spend far too long on that.
Dialogue: 0,0:10:00.97,0:10:03.60,Default,,0000,0000,0000,,When planning your prototype, think about a couple of things:
Dialogue: 0,0:10:03.60,0:10:05.79,Default,,0000,0000,0000,,One of the most important ones is:
Dialogue: 0,0:10:05.79,0:10:10.35,Default,,0000,0000,0000,,Are you going to make it with audio, or make it silent movie style?
Dialogue: 0,0:10:10.35,0:10:16.72,Default,,0000,0000,0000,,A big advantage of having it be silent movie style, is that audio can just be a pain to deal with.\N
Dialogue: 0,0:10:16.72,0:10:23.97,Default,,0000,0000,0000,,You can make title cards on sheets of paper at home, so, you can use these to title the scenes.
Dialogue: 0,0:10:23.97,0:10:27.74,Default,,0000,0000,0000,,And you can also use things like Post-It notes to communicate stuff about your users —
Dialogue: 0,0:10:27.74,0:10:31.17,Default,,0000,0000,0000,,so, give people a name tag that has their name, or role,
Dialogue: 0,0:10:31.17,0:10:34.43,Default,,0000,0000,0000,,or something that the audience ought to know about what they care about.
Dialogue: 0,0:10:34.43,0:10:36.94,Default,,0000,0000,0000,,As we talked about, the interface can be anything you want —
Dialogue: 0,0:10:36.94,0:10:43.07,Default,,0000,0000,0000,,You can make a paper prototype, or digital mockups; or, if you have code, go with that;
Dialogue: 0,0:10:43.07,0:10:45.29,Default,,0000,0000,0000,,or the interface can even be invisible.
Dialogue: 0,0:10:45.29,0:10:49.36,Default,,0000,0000,0000,,So for example, if I was going to build a presentation tool interface,
Dialogue: 0,0:10:49.36,0:10:54.94,Default,,0000,0000,0000,,you could show me working at this tablet right here, without actually showing any of what I see on the screen,
Dialogue: 0,0:10:54.94,0:10:56.77,Default,,0000,0000,0000,,and I really like that as a strategy
Dialogue: 0,0:10:56.77,0:11:01.82,Default,,0000,0000,0000,,because it absolutely emphasizes what the person using the system can accomplish.
Dialogue: 0,0:11:01.82,0:11:07.59,Default,,0000,0000,0000,,And then later, you can think about “What UI would we need to enable them to do that?”
Dialogue: 0,0:11:07.59,0:11:09.63,Default,,0000,0000,0000,,And finally, if I can give you one tip
Dialogue: 0,0:11:09.63,0:11:13.58,Default,,0000,0000,0000,,that will make this a whole lot more fun and save you a whole lot more time:\N
Dialogue: 0,0:11:13.58,0:11:19.11,Default,,0000,0000,0000,,Edit as little as possible because editing is hugely time-consuming.
Dialogue: 0,0:11:19.11,0:11:22.32,Default,,0000,0000,0000,,My TA for this class, Robbie, knows that far too well.
Dialogue: 0,0:11:22.32,0:11:25.63,Default,,0000,0000,0000,,If you can, do the whole thing in one take, and if that’s not reasonable,
Dialogue: 0,0:11:25.63,0:11:30.23,Default,,0000,0000,0000,,just use the pause button in your camera to be able to do your in-camera editing,
Dialogue: 0,0:11:30.23,0:11:32.04,Default,,0000,0000,0000,,and you’re off and running.
Dialogue: 0,0:11:32.04,0:11:34.70,Default,,0000,0000,0000,,For more information, see Wendy Mackay’s material.
Dialogue: 0,0:11:34.70,0:11:39.40,Default,,0000,0000,0000,,She’s done a lot of work on video prototyping over the years and has a lot of great suggestions.
Dialogue: 0,0:11:39.40,0:11:42.50,Default,,0000,0000,0000,,I’d also like to thank her because a lot of the stuff that I shared with you today
Dialogue: 0,0:11:42.50,0:11:45.64,Default,,0000,0000,0000,,is based on her teaching of this stuff over the years.
Dialogue: 0,0:11:45.66,0:11:49.75,Default,,0000,0000,0000,,Have fun!